A clearer, more reassuring returns and exchange experience for Rosetique customers.
Rosetique wants every customer to be happy with the quality of their order. Personalised or made-to-order items are created specifically for the customer, so return eligibility may differ from standard, non-personalised products.
Please check names, wording, colours and supplied artwork carefully before approval. Items made according to approved custom instructions may not be suitable for return simply because the customer changes their mind.
If an item arrives damaged, defective or materially different from the approved order, contact Rosetique promptly with the order details and supporting photos so the team can assess the issue.
Contact Rosetique on 074 497 1619 or info@rosetique.co.za.